Effective Date: 07/22/2025
At Smartronics.pro, we strive to provide high-quality digital marketing services that meet your expectations. Due to the nature of digital services, refunds are limited and subject to the following terms:
1. General Policy
We do not offer refunds for services that have already been delivered, initiated, or consumed. This includes, but is not limited to:
- SEO work completed or campaigns already launched
- Ad spends already executed
- Hours already used for consultation, design, or development
- Strategy documents or creative assets already delivered
2. Advance Payments & Deposits
All advance payments, deposits, or retainers are non-refundable unless explicitly agreed in writing. These payments reserve our time and resources.
3. Cancellation Before Work Starts
If you choose to cancel a service before work has commenced, you may be eligible for a partial refund, minus administrative or processing fees. Requests must be made within 48 hours of payment.
4. No Guarantee of Results
Digital marketing results depend on various external factors (such as market conditions, competition, and algorithm changes). While we use proven methods and best practices, we do not guarantee specific outcomes, and refunds will not be provided based on campaign performance alone.
5. Monthly/Recurring Services
For recurring or subscription-based services (such as SEO or ad management):
- You must cancel at least 7 days before the next billing cycle
- No refunds will be issued for unused time or partial months
6. Chargebacks and Disputes
If you initiate a chargeback without first contacting us to resolve an issue, we reserve the right to terminate all services immediately and pursue legal remedies or collection efforts for any outstanding balance.
7. How to Request a Refund
All refund requests must be submitted in writing to:
📧 billing@Smartronics.pro
Include your:
- Full name
- Project name or service
- Payment reference
- Reason for the refund request
Each request will be reviewed on a case-by-case basis within 5–7 business days.
8. Contact Us
For any billing or refund-related queries, please reach out to:
📧 info@Smartronics.pro
🌐 https://www.Smartronics.pro
Smartronics.pro